Pages

Wednesday, June 8, 2011

And now, for the rest of the story.

The day before the 100 Miles of Nowhere ride I had gone to Global Bikes for my first ever bike fitting.  I alluded to the fact that there was a story to be told in the post "'Twas the Night Before" and I am now ready to tell the story. 

I had ordered a pair of what I thought to be a really great pair of shoes.  Probably more shoe than I needed but felt it was worth the price considering the deal I was getting.  When Global Bikes worked out a deal where I did not have to spend anything on the pedals I could not pass up the shoes.  I arrived to my fitting about 15 minutes early knowing I had to try on the shoes and also get the pedals installed. 

I tried on the shoes and they fit and felt great.  I was very excited until salesman came back with the pedals in hand and said the shoes I was sold were not compatible with the pedals I was given.  They were a bit embarrassed for the oversight and I was frustrated but I could not be upset, after all the pedals were given to me.  I was now faced with a decision to buy the appropriate pedals, order new shoes and reschedule the fitting, or find a pair of shoes in stock compatible with the pedals. 

I weighed the pros and cons to each option.  I decided to buy the new pedals to make the shoes work, now taking me $55 over my planned budget.  I would not be able to use the shoes in spin class but figured I'd have a great pair of shoes for the bike and could buy a cheap pair for class (adding to the expenses).  After making the decision I had almost immediate regret.  I did not know how to tell them that I had changed my mind.  I did not want to further delay the fitting or annoy the mechanics installing the pedals.  I was relieved when the salesman came again, this time with shoe in hand, to tell me that the shoe was defective and that they would have to send it back on warranty. 

I found a shoe that was about $50 cheaper than the one I had bought.  It is a much more basic shoe and in all honesty more appropriate for a basic cyclist.  They quickly changed the pedals again to the ones they had given me and with the credit I was able to but gloves and a water bottle cage and walk out with $20 in hand. 

The fitting went great.  Scott was so nice and professional.  He mentioned that he had seen my blog and congratulated me on my accomplishments so far.  He made all the necessary adjustments and had me on my way. 

No comments:

Post a Comment